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Spa Etiquette & Cancellations

Please arrive at the spa at least 15 minutes before the start of your treatment. Along with the treatment, you are welcome to enjoy our stunning sauna and pool department and complimentary refreshments for the body and mind at our Lounge.

The treatments, the spa area and the gym are for everyone over the age of 16.

The sauna and pool department is for both women and men, so please dress in appropriate swimwear or a towel. We offer a complimentary towel, bathrobe and slippers for your use during the visit. Bathrobes for hotel guests are available in the hotel room.

When booking your treatment, please let us know about any potential health issues we should take into account.

Cancellations

If you can’t make it to the treatment you have booked, please cancel it at least 24 hours before the start of the treatment. Failure to cancel may result in you being charged the full cost of the treatment.